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Feedback from Members

I was in a terrible place when I first met Wendy. At all times I felt safe and supported by Wendy which was just what I needed at that time. What she brought to me and the conversations with my Trust has helped me enormously and enabled a better working environment for me on returning to work.

The outcome of my case could not have been more successful. This is down to the support I received from Neil and NEU.

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Neil's professional yet inviting manner made me feel relaxed in a very difficult situation. He went above and beyond to represent me and made me feel very appreciated. Neil put me first and wasn't scared to ask the tricky questions that highlighted the schools incompetence.

I couldn’t have received more expert advice, care and consideration. Wendy went above and beyond to help me and I really appreciate everything she has done. She really is a special person.

I’m incredibly grateful for the time and effort Wendy put into my case and for the acknowledgement around what I am trying to navigate at the moment. I had never needed union support before and this was a brilliant first experience. Thank you.

Neil was unbelievably supportive throughout the whole process. He was incredibly professional and knowledgeable. He attended multiple meetings, took notes, checked in on me regularly and made contact with my school when I was too poorly to do so. I would have been lost without his help and support.

Roger is a credit to the union and I feel very fortunate to have been allocated him as my caseworker. His knowledge and understanding helped me immensely through a very difficult time with work.

Wendy was extremely caring and helpful, she made me comfortable and relaxed whilst sharing my story. On top of this, she was able to give me fantastic advice and help support. Wendy dealt with all contact with the school on my behalf, which helped to alleviate my stress hugely. I can’t thank Wendy enough for her help in getting the best possible outcome for the situation that I was in.

Wendy was amazing, helpful, always at the end of an email, supportive - just so glad that she was my rep. Went above and beyond and was with me until the end.

My caseworker was professional, knowledgeable and genuinely sought to support and reach an agreement in my best interest.

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